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Did you know: About 5% of a company’s customers have outstanding invoices that are 60 days or older. And 60% of that amount goes uncollected.
Payment processing systems help businesses smoothly transact with each other. They eliminate errors, accelerate cash flow, speed up collections, and create efficiencies.
Speed up and automate payments, reduce manual processes, and accelerate cash flow.
This guide explores:
→ The impact of rising credit card use
→ Who’s involved in the card processing ecosystem
→ Different processing fees and pricing models
→ And more
If payment for services and products delivered doesn’t happen, a business—any business—grinds to a halt. So one secret of survival for an organization is to expedite payment, by hook or by crook—or, as we’ll see, by deploying more efficient platforms and processes for collecting what’s owed.
An efficient payment processing system streamlines the transfer of funds, from invoice generation to settlement, which results in smoother transactions and optimal cash flow management. So, to create that efficiency, companies are turning to automated payment solutions to take errors, costs, and time out of the collections cycle, because outmoded invoicing and payment processes are basically bad for business.
In this section, we'll cover:
First, let’s check off the many reasons why a business would want to optimize its payment processing system.
Optimized cash flow management: A truly efficient payment processing system facilitates timely invoicing and payment collection, enabling businesses to optimize their cash flow and sustain liquidity. By accelerating receivables and minimizing payment delays, businesses can improve financial stability and responsiveness to market dynamics.
Enhanced operational efficiency: Manual payment processes are prone to errors, delays, and administrative overhead, hampering productivity and driving up operational costs. An efficient payment processing system is one that automates routine tasks, such as invoice generation, payment scheduling, and reconciliation, reducing the time and resources required for manual intervention. This enhances operational efficiency and enables employees to focus on strategic activities that drive growth and innovation.
ERP payment integration: By linking a payment processing platform with an organization’s ERP, it becomes convenient to manage the payment process from within that ERP, eliminating the need for redundant data entry, process oversight or other actions across multiple systems.
Improved customer satisfaction: Timely and accurate payments are paramount for fostering positive relationships with customers and suppliers. Efficient payment processing systems enable businesses to offer flexible payment options, expedite order fulfillment, and provide real-time payment status updates, thereby enhancing customer satisfaction and loyalty. By delivering a seamless payment experience, businesses can differentiate themselves from competitors and strengthen their market position.
Mitigated risk and improved compliance: Inefficient payment processes raise your risk of errors, fraud, and compliance breaches, exposing your company to financial losses and regulatory penalties. An efficient payment processing system will employ robust security measures including encryption, authentication, and fraud detection to safeguard sensitive data and mitigate risks. Plus, these systems ensure compliance with regulatory requirements like PCI DSS and GDPR by overlaying controls and audit trails that track payment activities and protect against unauthorized access.
By investing in advanced technologies and streamlined processes, businesses can achieve greater agility, resilience, and competitiveness that’s essential to thriving in the modern business landscape.
The simple act of eliminating errors, disputes, or other issues that arise from manually driven, paper-reliant payment systems will do a great deal to alleviate the problems facing accounts receivable (AR) teams currently weighed down by them.
Did you know: About 5% of a company’s customers have outstanding invoices that are 60 days or older. And 60% of that amount goes uncollected.
Automated payment solutions provide all the much-sought-after benefits we’ve just outlined, and more. Those include…
Time and cost savings: Automated payment solutions eliminate manual tasks, such as data entry, invoice processing, and reconciliation, reducing the time and resources required for payment processing. This drives significant cost savings and productivity gains, enabling businesses to allocate resources more effectively and focus on core activities.
Enhanced accuracy and compliance: Automated payment solutions minimize errors and discrepancies by enforcing validation checks, encryption protocols, and compliance controls. This ensures accuracy and reliability in financial transactions, mitigating the risk of fraud, compliance breaches, and regulatory penalties.
Improved cash flow management: By expediting invoicing, billing, and payment collection processes, automated payment solutions optimize cash flow and liquidity management. Businesses gain real-time visibility into receivables, payables, and financial performance, enabling proactive decision-making and risk mitigation.
Streamlined operations and scalability: Automated payment solutions integrate seamlessly with existing accounting, ERP, and banking systems, enabling end-to-end automation and data synchronization. This streamlines operations, eliminates silos of information, and supports scalability, allowing businesses to accommodate growth and expansion without disrupting workflows or incurring additional costs.
Improved customer experience: Automated payment solutions offer convenient payment options, such as online portals, mobile apps, and recurring billing, enriching the overall customer experience. And a seamless and secure payment experience will pay off with greater customer satisfaction, loyalty, and retention.
Automated payment solutions can deliver a big range of benefits to organizations seeking improved efficiency, reduced costs, and enhanced customer satisfaction. Ultimately, it’s about helping your customers by adopting an automated payment processing system that makes it feasible (and easy) for them to pay your invoices by credit card, ACH, virtual card, and other preferred digital methods by clicking on an electronic invoice or accessing a secure payment portal where relevant documents are securely centralized.
By leveraging advanced technologies to streamline what had previously been a manual, labor-intensive procedure, it’s possible to use an automated payment processing system as a means of achieving greater agility, competitiveness, and customer satisfaction.
Case study: This construction company achieved +90% customer adoption for online payments.
A software-enabled automated payment solution simplifies and accelerates financial transactions by automating a bevy of key tasks such as invoice generation, payment collection, and reconciliation. Automated payment solutions leverage advanced technologies to improve efficiency, accuracy, and security in payment processing, enabling you to optimize cash flow management and improve customer satisfaction.
What’s at the core of a good automated payment processing solution? The robust features and capabilities it deploys to streamline complex payment workflows and minimize manual intervention. These include electronic invoicing, payment portals, automated reminders, and integration with accounting and ERP systems. By automating routine tasks and centralizing payment data, businesses can up the speed and accuracy of payment operations, cut errors, and enable financial visibility.
Product highlight: Looking to see how Versapay can add automated payment processing to your business?
These are the features that separate a solid, scalable, future-proofed automated payment system from less-powerful pretenders – and from the clunky manual processes it’s intended to replace:
Electronic invoicing: Automated payment solutions enable businesses to generate and send electronic invoices to customers, eliminating the need for paper-based documentation and manual data entry. Electronic invoicing expedites the billing process, accelerates payment collection and reduces overhead.
Payment portals: Automated payment solutions integrate with secure payment portals to facilitate online payments, credit card transactions, and electronic funds transfers. By offering multiple payment options and ensuring PCI-compliant processing, businesses can enhance convenience and security for customers while accelerating cash flow.
Automated reminders and notifications: These solutions also – as you’d guess – automate the generation and delivery of payment reminders and notifications to customers, reducing the risk of late payments and improving collections efficiency. Automated reminders help businesses maintain positive cash flow and bolster customer relationships by providing timely updates on payment statuses and deadlines.
Accounting and ERP integration: Automated payment solutions seamlessly integrate with accounting and ERP systems, enabling real-time synchronization of payment data and financial records. Centralizing payment information and eliminating data silos means businesses gain greater visibility into cash flow, receivables, and payables, empowering more informed decision-making and strategic planning.
Scalability and customization: Payment solutions offer customizable workflows and scalable architectures to meet the unique needs and objectives of different organizations, whether for configuring payment terms, deploying branded payment portals, or supporting multi-currency transactions. Customizable features allow you to tailor payment processes to specific requirements and cost-effectively scale your operations as needed.
As a leading automated payment processing services and software provider, Versapay exemplifies (if you’ll allow us to crow a bit!) how these tools can benefit businesses of all sizes. By combining advanced automation capabilities with intuitive user interfaces, we’re able to streamline payment workflows and enhance financial efficiency.
Key features of Versapay's automated payment solution include:
Electronic invoicing and billing: Versapay lets an AR team draft and send electronic invoices to customers, eliminating the need for paper-based documentation and manual processing. By automating invoicing workflows, you’ll accelerate payment collection and reduce errors associated with manual data entry.
Payment portal and self-service options: Versapay offers branded payment portals and self-service options enabling customers to view and pay invoices online, 24/7. Moreover, providing a range of convenient and secure payment options enhances customer satisfaction and expedites cash flow for businesses.
Integration with accounting systems: Versapay seamlessly integrates with leading accounting and ERP systems, enabling real-time synching of payment data and financial records. By centralizing payment information and automating data exchange, you’ll improve accuracy and efficiency in financial reporting and reconciliation.
Automated payment reminders and notifications: By automating the generation and delivery of these, you reduce the risk of late payments and improve collections efficiency. By engaging customers and providing timely updates on payment statuses in a proactive way, an automated payment solution like Versapay helps preserve positive cash flow and solidify customer relationships.
Secure payment processing: To ensure the safety of sensitive payment information, advanced encryption technologies and PCI-compliant payment processing get employed. This helps prevent fraud, secure transactions and build customer trust and confidence. Not to mention minimizing the risk of financial losses…always a good thing!
The net-net? Versapay simplifies transactions and reduces manual errors by offering advanced payment solutions that automate invoicing, streamline payment processes, and enhance financial visibility (and ultimate viability!).
Case study: Carter Lumber centralized 100% of their invoice-to-cash operations with straight-through processing.
Since the convenience and efficiency of transactions significantly influence customer satisfaction and business operations, automating payment processing systems has become pretty much indispensable. They offer a plethora of benefits and can cater to the diverse needs of businesses across various sectors.
These automated payment solutions are multifaceted, extending beyond mere transaction facilitation. By offering secure and encrypted transactions, faster processing times, customizable solutions, and seamless integration options, they can play a pivotal role for you in bolstering business efficiency, enhancing customer satisfaction, and driving growth.
Among their myriad advantages, here are pivotal ones that are redefining how businesses handle payment processing:
One of the paramount benefits of payment processing systems is the assurance of secure and encrypted transactions. In an age where data breaches and cyber threats loom large, you can’t overstate the significance of customer data protection.
Automated payment systems employ advanced encryption technologies and comply with stringent security standards like the Payment Card Industry Data Security Standard (PCI DSS) to safeguard sensitive information. This not only fortifies trust between consumers and businesses but also mitigates the risk of financial losses and reputational damage that may follow from data breaches.
Moreover, a good payment processing system will spare a business the complexities and challenges of attempting PCI compliance on its own. These can be extremely difficult and time-consuming, and any oversights could result in penalties and even cybersecurity dangers.
Another critical advantage is the acceleration of processing times. Traditional payment methods often suffer from lengthy processing durations, which can impede cash flow and hamper your operations. In contrast, modern automated payment processing systems facilitate instant or near-instant transactions, enabling immediate access to funds.
Swift turnaround is crucial for maintaining a healthy cash flow that assures your business has the necessary liquidity to meet operational needs, invest in growth opportunities, and respond promptly to market demands.
“One-size-fits-all” is a misleading term: Such solutions hardly ever fit your business well enough to perfectly optimize operations. Automated payment processing solutions should be capable of being tailored to meet specific requirements that include various business models, company sizes, and industry and regulatory specifics.
Whether it's integrating loyalty programs, offering multi-currency support, or providing precise analytics, the best of these systems can be fine-tuned to enhance functionality, user experience, and overall efficiency. This level of customization licenses businesses to optimize their payment processes in alignment with their strategic objectives and customer expectations.
The ability of an automated payment processing system to seamlessly integrate with existing software and platforms is a powerful feature. Today's businesses often rely on a suite of tools and systems for operations, from accounting software and CRM platforms to ERPs and e-commerce websites. Payment processing systems offering flexible integration capabilities can easily mesh with existing infrastructures and legacy systems, enabling unified and streamlined processes.
This doesn't merely simplify the management of transactions but also enhances data consistency, reduces manual intervention, and improves analytical insights, thus contributing to informed decision-making and operational efficiency.
As you grow, managing a traditional, hands-on payment process involves adding more overhead on every front – more staff, more postage, more paper, more document storage, more complications…whereas a digitized, automated payment processing software system can scale readily and economically to meet shifting demands.
Another point to consider? Your customers may embrace even newer options for B2B payment that a manual system (or even some earlier digital ones) isn’t designed to cope with. For example, blockchain-based cross-border B2B transactions were projected to reach $4.4 trillion in 2024, according to Juniper Research. A top-tier payment processing provider will update or augment its solution to accommodate new technologies and channels.
To err is human, to forgive divine, but nobody is in a forgiving mood when errors arise during a payment process. Yet errors are endemic to manual workflows, and correcting them and resolving disputes becomes an arduous task for your AR team and a customer’s AP staff.
Automation takes human error out of the loo, eradicating mistakes that can lead to disputes and delays while creating a better relationship with your customers.
You’re not using your AR staff optimally if they’re buried in manual processes, collection calls or dispute resolution.
An automated payment system will free them from the tedious toil of this repetitive and dispiriting work, allowing them to focus on more consequential and profitable projects. This buoys staff morale, engagement, productivity and retention.
Did you know: Following up on overdue payments takes 67% more time for companies using manual processes rather than automated ones.
Case study: TrimaxSecure streamlined accounts receivable with automation.
What defines being a leading payment processing provider? Some vendors say they’re the best, but it can be hard to pin down on how they define “best”.
Would-be adopters need to assess a provider’s commitment to innovation, reliability, and customer satisfaction. In choosing Versapay, businesses have testified about our advanced technology, industry expertise, and personalized support, enabling them to streamline operations, optimize cash flow, and drive growth.
How do the reasons line up?
Product highlight: Versapay’s user-friendly customer portal can mean more payments happen electronically rather than by check. The CFO of a North American distribution company noted they went from 16% of customers paying electronically to about 60% within 12 months of deployment.
Implementation of an automated payment processing system shouldn’t be a struggle. In the following nine-step flow chart, walk through the steps you should follow when implementing one, and the expectations you should have of your provider/partner.
Set up a convenient one-on-one consultation with a Versapay payment processing expert to get straightforward, in-depth answers about how you can transform your payment processes for the better.
We’ve touched on some of the many ways an integrated, automated payment processing software solution can be a boon to your organization. To recap:
Accelerate payments and improve cash flow
Gain affordable scalability and flexibility
Keep pace with evolving B2B payment channels
Improve customer experiences (and retention)
Prevent chargebacks, fraud, and improve security
Liberate your staff to focus on more impactful and profitable tasks
There’s no real reason an organization that’s committed to growth and resilience shouldn’t explore automated payment processing software solutions. Those who hesitate at least owe it to their enterprises to investigate how to take this surprisingly simple step forward into a new realm of efficiency, savings, and cash flow optimization.
Get a copy of Forrester's study, The Total Economic Impact™ of Versapay, to see how companies saw outstanding ROI and a host of other benefits from using our solutions.
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