Customer Collaboration and Experience
No more endless email chains and phone calls. See how true collaboration in accounts receivable creates better results for both you and your customers.
The Impact of Customer Experience on B2B Payments
Reports
We surveyed 1,000 C-level executives at companies with a minimum annual revenue of $100m USD on their accounts receivable digital transformation efforts:
- 73% of executives identify that invoice-to-cash (I2C) can negatively impact the customer experience
- 81% of CFOs are concerned that the accounts receivable department is not customer-oriented enough
- 94% of CFOs say the right technology can strengthen relationships with customers in the I2C process
All Customer Collaboration and Experience resources
Collaborative AR Network
Empower the genius of teams. See why this one-of-a-kind approach to accounts receivable can transform your customer's experience at every touchpoint from invoice to cash.
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